Member Ticket Sales 2023

Online ticket sales for the 41st Shetland Folk Festival will open to early members on Monday 20th March at 6pm (UK time). 

Early members have the opportunity to order their tickets before they go on sale to the general public on 27th March - but please note that we do expect some concerts to be in high demand and some concerts may sell out very quickly!

Membership Numbers

To purchase members' tickets, you will need to enter membership number(s) and membership name(s) as input by you at the time of purchase and as detailed in your confirmation email. Spelling mistakes do happen so please check! If you did not receive a membership number email from us after completing membership payment, please use our Membership Reminder Form. If you still haven't received your email, it is essential that you check your spam folder prior to contacting us.

Please note that when purchasing members tickets, there is a ticket price for adults aged 18 and over and a ticket price for children under the age of 18.  No other concession price tickets are available.

Notes on Checkout

In the past, a number of our members contacted us to let us know that they couldn't pay for their membership by credit/debit card on PayPal. This year we have added a separate ‘Pay with Card’ option (provided by Stripe), so click that button at checkout if you don’t have (or don’t want to use) a PayPal account.  A ‘Pay with PayPal’ option and ‘Pay with Card’ option will be clearly displayed but please remember, once you click either of these buttons, you will be unable to change your order (even if you press back to return to the ticket order form).

Join the Queue!

As we have done in previous years, we have put a queuing system in place for the opening of the members' ticket sales. This year we are using a different system, which we hope you will like!

When you visit our site to buy your tickets at 6pm on Monday 20th, you'll automatically be placed in the queue. To keep you entertained while you are waiting, we have added some videos from our visiting artistes to the queue page.  This year’s concert programme summary will also be available to view. You don't need to do anything else - when it is your turn to access the booking system, you'll be automatically redirected to the booking page, and will be able to purchase your tickets.

To manage website traffic we will also be opening the "pre-queue" 15 minutes before the ticket sales open. This means you can visit the link below after 5:45pm on Monday to automatically join the "pre-queue":

Join the Queue >

Joining the pre-queue before ticket sales open at 6pm doesn't guarantee a position in the queue - all users in the pre-queue at 6pm will be placed in the queue at random. This means that there's no difference between joining at 5:45pm or joining at 5:59pm.

Notes

  • Each member may only purchase one afternoon concert ticket, one evening concert ticket and one Legion Late per Festival day. 
  • On Friday and Saturday nights, the Festival Club is ticketed and ONLY members will be able to buy tickets and attend these events.  Please note that the opening hours for the Legion Lates and the Festival Club Lates are exactly the same.  Both will have doors opening at 10.30pm for music commencing around 11.15pm.  The music and bars in both late venues will close by 2am and both buildings MUST be cleared by 3am.  The Legion Lates are Over 18s only.  Members aged 14 and over may attend Festival Club Lates BUT only if accompanied by an Adult member.  The ticket system will not allow the sale of 14+ tickets for Club Lates without an Adult member also buying ticket(s).
  • ALL tickets issued by the Shetland Folk Festival Society are non-transferable and non-refundable
  • We expect at least one child ticket to be included in ticket orders for the Peerie Spang family concert.
  • Tickets are sold on a strictly first come, first served basis.
  • ALL ticket orders will be held in Lerwick, Shetland, for collection. An envelope with your processed tickets will be prepared and will be ready for collection at the days and times detailed on your Ticket Order Confirmation Email. PLEASE READ THIS EMAIL CAREFULLY and retain this email as evidence of your ticket order.

Tips

  • Have your membership numbers ready!
  • Once a member has been checked, you can quickly autofill their details by clicking on their name when it appears.
  • Some concerts may sell out very quickly. If purchasing for a large group, you may wish to prioritise the tickets you want to purchase, and make separate orders if necessary.  Early members can buy for other early members - as long as you have their membership name and number.
  • A £1.50 processing charge is added to all orders. 
  • Once you have clicked a “Pay with…” button and have been taken to PayPal/Stripe to make your payment, DO NOT CLICK THE BACK BUTTON. The details you entered previously will no longer be populating the order form.
  • Once you have clicked a “Pay with…” button, your tickets will be allocated to your basket in the system, although won't be confirmed until after payment has been made. If your payment fails, or you decide to cancel, you will be unable to re-purchase those same tickets for 15 minutes. This is to prevent overselling, so make sure you check your selected tickets carefully, and complete your purchase at the payment stage.